Silkpaint!® - Unique Products for Creative People - The AirPen, Fiber Etch, Silkpaint Resist
A college of Silkpaint projects: SurfacingSkins, Fiber Etch, AirPen and Silkpaint Resist

Online Store Policies

Security Matters - it matters to you and it matters to us.

We use an excellent company to handle our shopping cart security called Americart. They have been our company of choice since 1998 - this is all they do, and they do it very well.

When you place your order rest assured that the processing security has been confirmed for the current day, and everyday.

Your shipping charges (non-foreign orders) will be calculated automatically through the "Online" Shopping Cart ordering system. We accept Visa, MasterCard, Discover and American Express.

Whether you want to pay with a credit card, check or money order, the online shopping cart system will figure it out: products, shipping charges*, and the sales tax (.056) if you live in Missouri. You can then print out the form and mail it to us, call with your order, use the online credit card order button, or fax it! Phone Orders 800-563-0074  -  Fax Order 816-891-7775

International Orders
Please note that all orders shipped outside of the U.S. are subject to shipping charges that what will not automatically appear on the order screen. These charges will vary by country and will be added to the total cost of your credit card order. We ship all international orders the most economical means possible - at present, this is via UPS Worldship.

Limited Time Offer
Receive FREE DOMESTIC SHIPPING on retail orders of $200.00 and more! For orders under $200.00, a $20.00 shipping charge will be added. Please note: Alaska and Hawaii will have an additional shipping fee added.

Returns
We are proud of our products, and take great pleasure in knowing that you feel the same. Your satisfaction is our top priority.

If you are not satisfied with any item which you have purchased from us, simply return it by following the guildlines below:

  1. Items must be returned along with a copy of the invoice, in resalable condition and including all essential components, within 30 days of purchase.
  2. Full refunds will be given, less shipping and handling charges.
  3. Items shipped back to Silkpaint Corporation may be sent via the carrier of your choice. We recommend that you insure your shipment.
  4. We do not accept COD packages.

Please note: For any items damaged during shipment, please contact us at 800-563-0074 for specific instructions.